Welcome to SahMall Online Shopping Store !

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Welcome to SahMall Online Shopping Store !

REFUND & EXCHANGE POLICY

In order SahMall to provide a unique customer experience with our products, we allow the customer to request a replacement or refund Products
Purchased through us, the refund or replacement process is subject to the following provisions and rules


 

Return/Refund policy: 


The product will be returned in the case of defection, damage, or does not match the specifications listed on the Sahmall website. Returns must be within 48 hours of receiving the product or exchange it for another product. 

Your refund request is subject to approval from our internal team the product must be in the same condition you received and in the original packaging. Please keep the receipt. 

 

Exchange policy: 

The product will be exchanged in the case of defection, damage, or does not match the specifications listed on the Sahmall website. the exchange must be within 48 hours of receiving the product or exchange it for another product.

 

 

Important : 

  1. The product is damaged or defective only if the defects are structural (such as fractures/scratches/rips or changing colors) or electrical or mechanical only.
  2. Perishable products such as flowers, magazines, makeup, etc. cannot be exchanged.